Policies

REDBOX PRIVACY POLICY

Effective Date: 11 August 2026

01

Who We Are

Redbox Limited (“Redbox”, “we”, “us” or “our”) is an event production and experiential company providing event planning, production and experience design services.

02

Information We Collect

When you contact us, submit an enquiry, complete a form or use our website, we may collect information such as your name, email address, phone number, company/organisation, event details, location and other information you voluntarily provide.

03

How We Use Your Information

We use your information to:

  • Respond to enquiries and requests.
  • Understand your event requirements.
  • Prepare proposals, quotations and provide our services.
  • Communicate with you about your enquiry or project.
  • Improve our services and customer experience.
  • Send marketing communications where you have consented to receive them.
04

How We Share Your Information

We do not sell your personal information. We may share relevant information with trusted service providers, contractors or partners where reasonably necessary to respond to your enquiry or provide our services, subject to appropriate confidentiality and data-protection obligations.

05

How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

06

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling our contractual, legal and business obligations.

07

Your Rights

Subject to applicable law, you may have rights to request access to your personal information, request correction or deletion, object to or restrict certain processing, withdraw consent where processing is based on consent, and exercise other rights available under applicable data-protection law. The NDP Act provides data-subject rights including access, rectification, erasure and restriction in applicable circumstances.

08

Cookies and Website Usage

Our website may use cookies or similar technologies to improve website functionality, understand how visitors use our website and improve our services.

09

Third-Party Services

Our website, advertising platforms and other services may involve third-party providers that process information on our behalf or independently. Their processing may also be subject to their own privacy policies.

10

Marketing Communications

Where we send marketing communications, you may opt out or ask us to stop sending them at any time.

11

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data-protection rights, please contact:

12

Complaints

If you believe your personal information has been handled improperly, please contact us first so that we can address your concern. You may also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).

13

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.